Financial Counsellors' Assn of NSW Inc. Conference
“All Together Again”

7th - 8th December 2021  10.00 AM - 5.30 PM

Australian Eastern Daylight Time (UTC+11)

23-24 August 2018

7 - 8 December 2021
10.00am to 5.30pm




PRICE: $100 per person
(incl GST)


The virtual conference gives everyone a chance to reconnect and network with financial counsellors, industry representatives and hardship teams.

It’s been 2 years since we’ve all had the chance to get together and doing this virtually is the safest way.

We’re encouraging everyone to join us for this 2 day event where there will be loads of professional development, industry insights and updates and more importantly your chance to reconnect with the sector.

Not sure about attending a virtual conference? We promise you that you won’t spend 2 days watching presentations. It’s a whole virtual experience where you’ll be able to catch up with friends, look around the virtual venue and meet new people. Best of all you can participate from anywhere and not worry about travel plans or COVID restrictions.

Our sponsors will be hosting virtual exhibitor booths and you’ll be able to book a time to meet up with them.

To get the full conference and networking experience we encourage everyone to attend on the actual days of the conference (7-8 December).

If you can’t attend or during certain times that’s ok too. You will need to register and pay the conference fee and you can view the conference, recordings and exhibitor booths later.

The conference registration price $100 includes access to live or recorded presentations.


7th December, 2021


8th December, 2021


2021: The Year in Review


Karen Cox
CEO, Financial Rights Legal Centre

FCA Update

Fiona Guthrie
CEO, Financial Counselling Australia


Concurrent sessions:

Financial Abuse and Credit Reports

Presented by Julia Davis, Senior Policy Officer, Financial Rights Legal Centre

A Practical Guide to TPD Claims: Financial Relief for Permanent Disablement

Presented by David Coorey, Special Counsel, Carroll & O’Dea Lawyers

Introduction to External Dispute Resolution – (this session commences at 11:45am and closes at 1:00pm)

Presented by AFCA, TIO and EWON. This session is for new financial counsellors


Concurrent sessions:

Developments in debt collection

Presented by Laura Pringle, Credit Corp

The Disability Support Pension – an overview

Presented by Tom Cobban, Principal, Berrill & Watson Lawyers

Introduction to External Dispute Resolution – Continued (session commences at 11:45am and closes at 1:00pm)

Presented by AFCA, TIO and EWON. This session is for new financial counsellors


Concurrent sessions:

Keeping accurate case notes

Presented by Richard Brading

Small Business Insolvency and Issues for the Owners

Presented by Shaw Gidley

Financial Therapy

Presented by Jane Monica-Jones, Financial Therapist


Neuroscience of addiction and trauma


Dr Wayne Warburton
Associate Professor, Macquarie University


Why you should register for the event?

Frequently Asked Questions

Only FCAN members and conference sponsors
No problem, you’ll still need to register for the event but you can watch the conference on demand up to 30 days after.
On your computer. After you’ve registered our conference partners vFAIRS will send you all the information on how to login and view the conference.
Yes. You need to register for the event to be able to access the live presentations and/or recordings.
You’ll be emailed instructions on how to do this
There will be a friendly technical assistance team available throughout